A reasonable remedy
Posted by Terra Nova [HTML][XML][PERM][FULL] on 19 September 2012, 2:14 pm
Ren ReynoldsOne of the issues that has come up in the discussions around the UK Government's consultation on consumer rights in digital stuff is the notion of a reasonable remedy. In the case of online games - what's reasonable? For the background on this see my TN Post: UK Consumers have rights over you And the very detailed tVPN post: UK Content Rights In the case of quality issues with digital stuff the consultation document talks about 4 R's: repair, replace, return or reduce price. But would a player of an MMO or other online game want any of these R's...

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